Privacy Policy
Last updated: February 2026
Privacy at a Glance
The following information provides a simple overview of what happens to your personal data when you visit our website.
Responsible Party
The responsible party for data processing on this website is:
SystemOn.AI S.à.r.l.-S
28, Op der Haart, 9999 Wemperhardt, Luxembourg
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
Data Collection on Our Website
Who is responsible for data collection?
Data processing on this website is carried out by the website operator. Contact details can be found in the legal notice.
How do we collect your data?
Your data is collected when you provide it to us, for example by entering it into a contact form. Other data is automatically collected by our IT systems when you visit the website (e.g., browser, operating system, time of access).
What do we use your data for?
Some data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data.
Hosting
This website is hosted by an external service provider (host). Personal data collected on this website is stored on the host's servers.
SSL/TLS Encryption
This site uses SSL/TLS encryption for security reasons. You can recognize an encrypted connection by the browser address bar changing from "http://" to "https://" and by the lock icon in your browser bar.
Legal Basis
Where we obtain consent for the processing of personal data, Art. 6(1)(a) GDPR serves as the legal basis. For processing necessary for the performance of a contract, Art. 6(1)(b) GDPR applies. For processing to comply with legal obligations, Art. 6(1)(c) GDPR applies. For the pursuit of legitimate interests, Art. 6(1)(f) GDPR applies.
Contact Form
If you send us inquiries via the contact form or the chat assistant, your details (name, email address, message) will be transmitted to us by email for the purpose of processing your inquiry. We do not share this data without your consent. The processing is based on your consent (Art. 6(1)(a) GDPR). Your data will be deleted once the inquiry has been conclusively processed.
Cookies
Our website uses cookies. Cookies are small text files stored on your device. Some cookies are technically necessary (e.g., cookie consent, language settings), others serve analytics or marketing purposes. On your first visit to our website, you will be informed about the cookies used via a cookie banner and can grant or refuse your consent. You can change your cookie settings at any time via the cookie icon at the bottom left of the page.
Essential Cookies
systemonai-cookie-consent (stores your cookie consent, 1 year) and NEXT_LOCALE (stores the selected language, session). These cookies are strictly necessary for the operation of the website and cannot be disabled.
Functional Cookies
systemonai-chat-history (stores chat history in localStorage, 30 days) and systemonai-form-data (temporarily stores form data, session). All functional data remains locally in your browser.
Analytics Cookies
With your consent, we use Google Analytics (Google LLC): _ga (distinguishes visitors, 2 years), _ga_* (session attribution, 1 year), _gid (distinguishes users, 24 hours). Data is transmitted anonymized to Google servers.
Marketing Cookies
With your consent, we use conversion tracking: _gcl_au (Google Ads conversion tracking, 90 days), _fbp (Meta/Facebook tracking, 90 days), _fbc (Meta click attribution, 2 years). This data is transmitted to the respective providers.
Web Analytics
We use Google Analytics for statistical analysis of website usage. Google Analytics uses cookies to enable analysis of your use of the website. The information generated by cookies is transmitted to a Google server in the USA and stored there. We have activated IP anonymization, so your IP address is truncated by Google within the EU. You can prevent Google Analytics tracking by declining analytics cookies in our cookie settings.
AI Chatbot
Our website features an AI-powered chat assistant. When you use the chat, your messages are transmitted to the OpenAI API (OpenAI, Inc., USA) to generate a response. OpenAI processes the data according to its privacy policy. No personal data is permanently stored by OpenAI. The chat history is stored locally in your browser (localStorage) and can be deleted at any time.
Data Transfer to Third Countries
Through the use of Google Analytics, Google Ads, Meta Pixel, and OpenAI, data may be transferred to servers in the USA. The USA has an adequacy decision from the EU Commission (EU-U.S. Data Privacy Framework). The named providers are certified under this framework.
Data Retention
Personal data submitted to us via the contact form will be deleted once the inquiry has been conclusively processed. Server log files are stored for a maximum of 30 days. Cookie data is stored according to the durations indicated in the cookie settings.
Your Rights
Within the framework of applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correction or deletion of this data.
You have the following rights in particular:
- •Right of access (Art. 15 GDPR)
- •Right to rectification (Art. 16 GDPR)
- •Right to erasure (Art. 17 GDPR)
- •Right to restriction of processing (Art. 18 GDPR)
- •Right to data portability (Art. 20 GDPR)
- •Right to object (Art. 21 GDPR)
- •Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
Competent supervisory authority: Commission Nationale pour la Protection des Données (CNPD), 15, Boulevard du Jazz, L-4370 Belvaux, Luxembourg.
Changes
We reserve the right to adapt this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services.